HEAVENLY BODY PRODUCTS does not take exchange or returns unless an incorrect item was sent. Although rare, but in case it happened, please log into your account and submit a ticket so we can get it resolved as soon as possible. However, if wrong items was ordered or wrong cases were ordered, it's up to HEAVENLY BODY PRODUCTS discretion to authorized the return or exchange. All returned items are subject to 15% restock fee. Once the merchandise is returned, the cost of the merchandise will be refunded minus the shipping cost.
We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.